Notation for Specified Commercial Transactions
Distributor
Zeami Entertainment FACTO Division
CEO
Daichi Yokoyama
capital
10,000,000 yen
Founding
Founded: 2001 Incorporated: 2006
Employee
20 (2022)
Head office location
〒564-0051 21-10 Toyotsucho, Suita City, Osaka Prefecture Cruise Esaka 2nd Building 2F
Phone +81-6-6384-8422 / Fax +81-6-6330-3980
https://zeami.co.jp
Phone +81-6-6384-8422 / Fax +81-6-6330-3980
https://zeami.co.jp
Explanation of charges other than the product price
・Smart letter (free shipping for purchases over 1,000 yen) 180 yen nationwide.
Tracking at the time of shipment, time designation, etc. cannot be used.
Delivery may take some time.
It will be mailed to your home mailbox.
・Letter pack 370 (free shipping for purchases over 2,000 yen) 370 yen nationwide.
You can check the delivery status of your mail with the tracking service.
It will be mailed to your home mailbox.
・You can check the delivery status of the parcel by using the courier service (free shipping for purchases over 10,000 yen) .
*You cannot specify the date and time.
*Delivery will be done by Yamato Transport or Sagawa Express. You cannot specify the shipping company.
Chubu, Hokuriku, Kansai, Chugoku ¥880
Kanto, Shinetsu, Shikoku, Kyushu ¥990 South Tohoku ¥1,100
North Tohoku ¥1,210 Okinawa ¥1,430 Hokkaido ¥1,650
Tracking at the time of shipment, time designation, etc. cannot be used.
Delivery may take some time.
It will be mailed to your home mailbox.
・Letter pack 370 (free shipping for purchases over 2,000 yen) 370 yen nationwide.
You can check the delivery status of your mail with the tracking service.
It will be mailed to your home mailbox.
・You can check the delivery status of the parcel by using the courier service (free shipping for purchases over 10,000 yen) .
*You cannot specify the date and time.
*Delivery will be done by Yamato Transport or Sagawa Express. You cannot specify the shipping company.
Chubu, Hokuriku, Kansai, Chugoku ¥880
Kanto, Shinetsu, Shikoku, Kyushu ¥990 South Tohoku ¥1,100
North Tohoku ¥1,210 Okinawa ¥1,430 Hokkaido ¥1,650
Application expiration date
7 days (excluding pre-orders)
Delivery time
We will ship within 7 business days after your order is placed.
Items in stock will be shipped on the same day if the order is placed before 15:00 on a business day.
Please note that it may be later than this if it straddles our company holidays such as the year-end and New Year holidays.
Items in stock will be shipped on the same day if the order is placed before 15:00 on a business day.
Please note that it may be later than this if it straddles our company holidays such as the year-end and New Year holidays.
Defective product
Returns and exchanges are only possible in the event of our defects (damaged product, wrong product, wrong size, wrong color).
We cannot accept returns or exchanges due to customer convenience.
In the unlikely event that a product is found to be defective, please contact us by email.
Contact: osaka@facto-design.jp
We cannot accept returns or exchanges due to customer convenience.
In the unlikely event that a product is found to be defective, please contact us by email.
Contact: osaka@facto-design.jp
Deadline for returns
7 days from the arrival of the product. We will not accept returns, refunds, or exchanges for any reason whatsoever.
Return postage
We will be responsible for defective products and wrong delivery.
Payment method
Credit card (VISA / Master Card / American Express / JCB)
Electronic money (Apple Pay / Google Pay)
Electronic money (Apple Pay / Google Pay)
Service name
ZEAMI Entertainment | FACTO ONLINE STORE
Contact information
Phone: 06-6384-8422
Mail: osaka@facto-design.jp
Mail: osaka@facto-design.jp